General

Change Worker port
Description:  I need to change Worker port. Reason: Another soft using this port. Solution: 1) Be sure you ar...
Thu, 14 Jul, 2016 at 4:27 PM
Definitions and abbreviations
Agent. Polywall component that allows you to transfer real-time picture of any machine with Windows OS on your video wall. Configuration Wizard. Instrume...
Mon, 12 Oct, 2015 at 4:43 PM
Delays in source showing
Description:  Visualizer connects to Server for a long time period (~ 1 min).  When the connection is ready delays between putting source and showin...
Thu, 15 Oct, 2015 at 8:54 AM
Grey display in Designer
Description:  No picture from Visualizer in Designer interface. Video wall display is grayed. Reason: 1) Polywall Visualizer component does...
Fri, 1 Mar, 2019 at 2:50 PM
RTSP camera cropped image
Description:  VLC player shows entire image of ip camera's stream. But in Polywall image is cropped. Reason: In source settings defa...
Mon, 12 Oct, 2015 at 4:43 PM
Issues with opening sources on a video wall.
Description:  Opening sources on the video wall is not working properly. Possible variations: 1) Empty window frames in Designer and nothing on the vid...
Fri, 31 Aug, 2018 at 6:27 PM
How to figure out Polywall version.
Description:  Need to know Polywall version.  Polywall components versions can be different but it is recommended be the same except Agent. So...
Mon, 12 Oct, 2015 at 5:37 PM
Hardware source red screens
Description:  When putting hardware sources they appears as red screens. Reason: Visualizer settings. Solution: Change D...
Wed, 14 Oct, 2015 at 2:16 PM
Showing hardware source on different video wall.
Description:  For example, we have two video walls and each video wall is connected to controller with Visualizer onboard. Both video wall controllers...
Mon, 19 Oct, 2015 at 4:11 PM
QnA
1.  Does Hardware ID depend on capture or video cards?      No, ID is depend on CPU, motherboard and BIOS serial only. 2.  What soft can o...
Fri, 7 Dec, 2018 at 5:18 PM